How can we help?

Browse the topics below or send us an email — we respond within 2 business days.

Email support

contact@olea.plus

Response time: within 2 business days

Send an email

Support categories

👤 Account & Billing

Manage your subscription, update payment info, or cancel your plan.

🔒 Privacy & Data

GDPR / CCPA requests, data export, and account deletion.

🐛 Bug Reports

Something not working? Let us know so we can fix it fast.

💡 Feature Requests

Have an idea that would make Olea better? We'd love to hear it.

📸 AI Food Scan

Issues with food recognition, incorrect macros, or scan errors.

🤝 Partnerships & Press

Business inquiries, media kits, and collaboration opportunities.

Frequently asked questions

How do I cancel my subscription?

You can cancel anytime from your device's App Store (iOS) or Play Store (Android) subscription settings. Your access continues until the end of the billing period.

Can I get a refund?

Refund requests are handled by Apple or Google depending on where you purchased. Contact Apple Support or Google Play Support directly for refund requests.

How do I delete my account?

See our account deletion page for step-by-step instructions.